A Welcoming Environment for PT Patients
Physical therapist Dr. Hunter Knight, DMP, believes each of her patients has a right to her undivided attention.
At Omni Physical Therapy, she made it her mission to see only one patient per hour. With three private treatment rooms, a fourth room for massage therapy, and two full-service gyms, she and her staff can focus on offering patients one-on-one care, whatever their needs.
An all-inclusive physical therapy (PT) provider founded by Dr. Knight in 2009, Omni has cultivated a welcoming environment, reporting a 99% customer satisfaction rate from a recent in-house survey. With a staff that includes a massage therapist, a personal trainer, and an ergonomist, they work together to maintain a comfortable and inviting space for their patients.
Finding a New “Home”: Going from Rental to Purchasing Commercial Real Estate in Des Peres
However, the medical space Omni was leasing at 1000 Manchester Road (near I-270) was at cross-purposes with Knight’s vision. Though it served her business for many years, she hoped to one day own a building that exemplified the personal care she was used to giving her clients.
Additionally, she no longer wanted to pay the high rent her space required. She wanted to invest in a building and property that would serve her business well into the future.
For Knight, it was time to purchase commercial real estate in or near Des Peres.
Believing that moving too far from her original location could prove harmful to her relationship with her patients, she wanted to stay within a five-mile radius.
Working Together to Build Omni’s Future
The house, owned by Fred Bueler of Bueler, Inc. (a residential design and modeling company), was 3200 square feet and had served as the company’s showroom, warehouse, and office. They purchased the building in 1991 after growing out of two separate rental spaces. Like Knight, Bueler was ready to stop paying rent. He had envisioned the two-story home as perfect for his growing business and made that a reality.
With parking in the rear and a 1600-foot walk-out basement, he worked to turn the former home into a showroom and office. When he decided it was time to retire in 2018, he started asking trusted advisors for a referral to a high-quality local broker.
After several conversations, he called on Will Aschinger, the name that came up more than once.
Bueler says, “Oddly enough, Will and I ran into one another when I was coaching [my grandson’s fifth-grade basketball team].” Aschinger coached his own son on an opposing team, and the two developed a rapport.
Bueler prepared the house for sale: painting the walls, removing his inventory, and making small repairs. At one point, he and Aschinger had the building under contract but were disappointed when the previously eager buyers had to pull out of the deal.
Dr. Knight’s call came at the right time. Leveraging inspections already been completed under the previous contract, Bueler and Knight were able to arrive at a mutually beneficial deal quickly.
Building on Mutual Trust and Integrity
Aschinger, Knight, and Bueler enjoyed working together, each one commenting on the other two parties’ commitment to do what they had promised promptly.
For Knight, her practice is set to blossom now that she is paying rent directly to herself. Happy to be able to take control of her destiny, she’s now building equity in addition to creating her business.
The house works well with the aesthetic, brand, and customer experience she has defined as her goal. As the owner, she and her colleagues are doing half of the remodeling work themselves, contributing to the “personalized” feel of the new office.
Additionally, with a backyard where many of her patients will be parking, she’s eager to get to work doing some gardening, a hobby she believes will serve her business by beautifying the grounds and creating an even more welcoming environment.
Omni Physical Therapy will have a gym both on the top and bottom floors plus four private rooms for treatment. Having built a wheelchair ramp to ADA specifications, the building will be ready on April 1, a new home for Omni’s valued clientele.
Are You Ready to Stop Leasing?
Is it time to start paying yourself rent? If so, you may be ready to purchase commercial real estate here in the St. Louis area, and we’re here to help. Get started on your search today!